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CRM Software Solutions

CRM Development & CRM Software Solutions Companies rely heavily on customer relationship management(CRM) technology tools to manage interactions with current and future customers. CRM software deploys technology to organize, automate, and synchronize sales, marketing, customer service, and technical support plus manage customers, records, and their surveys. Duplex Technologies recognizes that the customer is the MOST key factor of any business, and relationships with new and prospective customers are vital to your business.

All our Customer Relationship Management Services execution depends on client's preferences. We thoroughly understand customer's needs and its behaviors depending onto the same provide strong relationship solution software. It is more of a business philosophy than of a technical solution.

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CRM Tools

We develop workflow CRM management tools, including dynamic rules engines, custom rules/automation creation, calendar management, task lists/assignments, alerts/notifications, and automated process templates.

CRM Database

Our developers create CRM databases including contact management, search functions, documents/records management, and integrate disparate data repositories.

Mobile CRM

We perform mobile CRM development, including custom mobile applications, mobile-first design, online/offline synchronization, GPS/location-based functions, and context-awareness features.

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